Privacy Policy

Introduction

At KixStreet, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect information from you in the following ways:

• Personal Information: Name, email address, phone number, postal address, payment information, and account credentials when you register or make a purchase.
• Transaction Information: Order history, payment details, and correspondence related to your purchases.
• Device Information: Browser type, IP address, operating system, and usage data collected through cookies and similar technologies.
• Communication Data: Messages you send to our customer service team and preferences you indicate.

2. How We Use Your Information

We use the information we collect for the following purposes:

• • Processing your orders and delivering products
• • Providing customer support and responding to inquiries
• • Personalizing your shopping experience
• • Sending promotional materials and updates (with your consent)
• • Improving our website and services
• • Fraud detection and prevention
• • Complying with legal and regulatory obligations

3. Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• • Payment processors and financial institutions for transaction processing
• • Shipping and logistics providers to deliver your orders
• • Service providers who assist us in operating our website and conducting our business
• • Law enforcement or regulatory agencies when required by law

4. Security of Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking Technologies

KixStreet uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• • Access your personal information
• • Correct inaccurate personal information
• • Request deletion of your personal information
• • Opt-out of marketing communications
• • Request a copy of your data in a portable format

To exercise these rights, please contact us at chuntung_hk@163.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal and regulatory requirements. When information is no longer needed, it will be securely deleted or anonymized.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws than your home country. By using KixStreet, you consent to the transfer of your information to countries outside your country of residence.

10. Children's Privacy

KixStreet is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

11. Policy Changes

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Your continued use of KixStreet following the posting of changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Urban Monks Limited
Email: chuntung_hk@163.com
Phone: +852 3069 6972
Address: Room 2902, 29th Floor, Ho King Commercial Centre, 2-16 Fa Yuen Street, Mong Kok, Hong Kong